01 · Section
PDF — when it's the right call
PDFs are universal, archive-friendly, easy to email, and required by some lenders and government programs (TREC REI 7-6 in Texas, for example). If your client or their lender will print the report, send the PDF.
02 · Section
HTML — when it wins
HTML reports support inline photo galleries, video links (sewer scope footage), client-portal commenting, agent re-summarization, and live updates if a finding is corrected before closing. Better client experience for tech-comfortable buyers.
03 · Section
Both — modern inspection software
The right software outputs both from a single inspection. Capture once, deliver as PDF for the lender and HTML for the buyer. InspectorData supports this natively.